Cancellation Policy

Repeal contract of purchase

Consumers have a fourteen-day cancellation timeframe.

You may repeal your contract of purchase within 14 days without having to state your reasons. The allocated cancellation timeframe is 14 days, effective the day that you or an assigned third party, who may not be the carrier/courier, took said commodities into their possession.

To administer your right to cancel your order, you have to inform us

MEDlight GmbH, Füllenbruchstraße 201, 32051 Herford
Phone: +49 5221/ 994 29 0,
Fax: +49 5221/ 994 29 40,

by sending us an explicit declaration (for example: sending us a letter in the mail, fax, or email) about your decision to repeal the contract of purchase. You may use the provided cancellation template, but this is not required.

It will suffice to send us your notification of repeal within the given cancellation timeframe for the 14-day cancellation timeframe to be granted.

If you repeal your contract of purchase, we shall refund all connected payments we received from you, including shipping costs (except for the additional costs that result from you choosing a shipping option other than the least expensive standard delivery offered by us), immediately and within 14 days at most, effective the day that we receive your repeal.
The payment method that was used to make the transaction will also be used for reimbursement unless we have explicitly agreed to something else. You will not be charged any fees for the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.

You will bear the direct cost of returning the goods.

You are only required to compensate us for any loss in value if the loss in value can be traced back to unnecessary handling, which goes beyond the reasonable testing of the condition of the item, its characteristics, and functionality.

-End of Withdrawal Instruction-

Cancellation Template

If you wish to cancel the contract, please complete this form and send it back to us at MEDlight GmbH, Füllenbruchstraße 201, 32051 Herford, Phone: +49 5221/ 994 29 0, Fax: +49 5221/ 994 29 40, Email:

I/We (*) hereby cancel the contract of purchase for the following goods (*)/the provision of the following service (*):

Ordered on (*)/ received on (*):

Recipient’s name:

Recipient’s address:

Recipient’s signature (only with message on paper):


(*) Delete as appropriate.

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